Using a comprehensive, integrated HR solution is a best practice, however, getting things established and running smoothly requires a great deal of effort. Relying on a team of NEOGOV support experts can make all the difference in a successful implementation project and allow your team to focus on their core responsibilities.
Regional Government Services (RGS), a NEOGOV partner, provides support for public entities of all shapes and sizes in their implementation, optimization, maintenance, and training for NEOGOV software products. Our local government and HR expertise make RGS an ideal partner to guide your project to a transformative and successful implementation. NEOGOV Support Services are scalable depending on your team’s current needs and demands.
RGS provides a suite of support services to make using NEOGOV seamless, including:
- Project management with internal support
- Guidance on best practices
- Business process mapping and analysis
- System configuration to client’s specifications/customization
- Import and export guidance and support
- Data entry, management, and system clean-up
- Routing structure updates for system flow and productivity
- New and revised communication notices
- eForms development and deployment
- Executive, administrator and user training and buy-in
- Change management support
- Advanced features training
- Train-the-trainer development
