Partnering with clerks, strengthening access

People speaking at a public service counter, with an overlay listing services: accessible PDF remediation, agenda templates, staff training, and archive strategy.
Published On: May 16, 2025

At RGS, we proudly celebrate municipal clerks — the dedicated professionals who form the backbone of local government.

Clerks play a vital role in keeping communities running smoothly. Their expertise and commitment build public trust and ensure transparency across every meeting, agenda, and record. At RGS, we offer solutions for meeting evolving accessibility standards.

Many agencies are now working to comply with WCAG 2.1 AA accessibility requirements for online documents, including agenda packets. These standards apply to PDFs posted on your website — and yes, that includes agenda materials.

Good news: You may be able to maintain your current process while working toward compliance. With the right tools and guidance, it’s possible to avoid unnecessary risk.

Here’s how RGS can help:

  • Remediate accessibility of existing agenda packets

  • Provide templates to minimize ongoing accessibility issues in regularly used documents

  • Train staff and vendor partners on accessible document creation

  • Recommend efficient strategies for remediation of archived materials

To explore how RGS can support your agency, contact MJ Brown, CMC, at (650) 587-7300 x78. We’re here to help you serve your community with confidence.

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